Frequently Asked Questions
PRODUCT
Do your products contain parabens or synthetic additives?
Paraben is an additive used as a strong preservative in the food, pharmaceutical and cosmetics industries. None of our products contain any of the 9 different parabens. They also contain no other synthetic additives.
Do your products contain alcohol?
We care about this issue and develop our products with the Alcohol Free Claim. Tests and analyses we carried out found no ethyl alcohol in our products. This is proven by the Mass Laboratories reports in the range 20- 0561/00 – 20-0567/00 and has been submitted to the Ministry of Health.
Do your products contain dyes?
We care about this issue and develop our products with the Dye Free Claim. Tests and analyses we carried out found no dyes in our products. This is proven by the Mass Laboratories reports in the range 20- 0561/00 – 20-0567/00 and has been submitted to the Ministry of Health.
Do your products contain fragrance or perfume?
We care about this issue and develop our products with the Fragrance Free Claim. Tests and analyses we carried out found no fragrance in our products. This is proven by the Mass Laboratories reports in the range 20- 0561/00 – 20-0567/00 and has been submitted to the Ministry of Health.
Do your products contain animal-derived ingredients? Are they suitable for vegans?
Neither our products nor any of the raw materials we use in them contain animal-derived content. In analyses carried out on 29.06.2020 at the Yeditepe University R&D Analysis Center (YÜ-AGAM) laboratories, no animal-derived content was detected in any of our products in the animal DNA screening.
Are your products registered with the Ministry of Health?
All of our products are registered in the Ministry of Health's Product Tracking System (ÜTS). You can verify this using our barcode number in the "Kozmetik Ürün Listele" (List Cosmetic Products) section of the ÜTS system.
Why should I use a toner?
A toner is recommended as part of the daily skincare routine: after the skin has been cleansed with suitable products, it removes dead cells and cleanser residue that were not removed from the skin, targets pore concerns and prepares the skin for the next step.
I am pregnant. Can I use your products?
Because pregnancy is a period whose dynamics we cannot control, we do not recommend using any products other than cleansers, moisturizers and sunscreens during pregnancy.
I am breastfeeding. Can I use your products?
While breastfeeding, you can start using the products after consulting your doctor.
Are your products suitable for people with fungal acne?
Our products are formulated so that people with fungal acne can use them safely. Please remember to consult your doctor before use.
Is there an age limit for using your products?
What matters when using our products is the age of your skin.
Does arbutin cause breakouts?
Since arbutin is a non-comedogenic active, its use does not cause breakouts.
Does niacinamide cause breakouts?
Thanks to its sebum-balancing and skin-barrier-regulating properties, niacinamide does not cause breakouts; on the contrary, it helps relieve the symptoms of acne.
I have sensitive skin. Which of your products can I use?
All of our products are suitable for sensitive skin, except for the Exfoliating Facial Peeling - AHA&BHA Serum and our toner containing Glycolic Acid. If you have sensitive skin, you can use them after consulting your doctor.
Do your products cause hair growth on the skin?
Our products are formulated so that they do not cause hair growth on the skin and are safe to use
GENEL
How can I get help with skincare?
In the Skin Analysis section on the homepage of www.thepurestsolutions.live, you can analyze your skin with the help of AI and discover the purest solutions for your skin!
Is your packaging recyclable?
The Purest Solutions uses packaging that is biodegradable, recyclable, food-grade and environmentally friendly. Apart from our product packaging, all of our shipping and operational materials are made from recyclable kraft paper.
Do you test on animals?
The Purest Solutions products are never tested on animals. In line with our Clean Brand philosophy, we are strictly against animal testing. We contact the manufacturers of all raw materials used in our products and obtain declarations that the raw materials have not been tested on animals.
Have Other Questions?
You can reach our live support line at any time via email at hello@thepurestsolutions.live or by phone at +90 850 241 8390.


