Feedback

This mechanism has been established so that our stakeholders can share their opinions, suggestions, feedback and any complaints through a transparent, reliable and accessible structure. Our users, business partners and employees can contact us through the relevant feedback forms below; they can find detailed information about how the process works in the Stakeholder Feedback
and Complaint Mechanism Policy.

Application Process and Response Time:

The feedback and applications you submit are reviewed within 10-15 business days at the latest, and you will receive an initial response. Depending on the nature of the application, the review and resolution process may take longer; in that case, you will be kept regularly informed about the process. Ethics violation and human rights reports are assessed as a priority.